address

Synonyms: tact, address, diplomacy, savoir-faire

These nouns denote the ability to deal with others with skill, sensitivity, and finesse. 

• Tact implies propriety and the ability to speak or act unoffensively:
  .... "He had . . . a tact that would preserve him from flagrant error in any society" Francis Parkman. 
• Address suggests deftness and grace in social situations:
  .... "With the charms of beauty she combined the address of an accomplished intriguer" Charles Merivale. 
• Diplomacy implies adroit management of difficult situations:
  .... Diffusing the confrontation required delicate diplomacy. 
• Savoir-faire involves knowing the right or graceful thing to say or do:
  .... The hosts set the shy visitor at ease with their savoir-faire.

address: 

• n.7. Skill, deftness, and grace in dealing with people or situations.
• vt. 5.
  a. To direct the efforts or attention of (oneself): address oneself to a task.
  b. To deal with: addressed the issue of absenteeism.

... Am-Heritage